Terms of service

Overview

Welcome to Lavi Dou Gallery.

The terms “we,” “us,” and “our” refer to Lavi Dou Gallery. Lavi Dou Gallery operates this website and online store, including all related information, content, features, products, and services, to provide customers with a curated way to discover and purchase artwork.

Lavi Dou Gallery is powered by Shopify, which helps us provide our online store and related services.

These Terms of Service, together with any policies referenced here, explain your rights and responsibilities when you use our website, browse our artwork, or place an order.

Please read these Terms carefully. By visiting, using, or purchasing from our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use our website or services.

Section 1 - Access and Account

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given permission for your minor dependents to use this website on devices you own or manage.

To browse our website or place an order, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that the information you provide is accurate, current, and complete.

If you create an account, you are responsible for keeping your login details secure and for any activity that happens under your account. Please do not share, sell, or transfer your account to someone else.

Section 2 - Our Artwork and Products

Lavi Dou Gallery sells curated artwork, including art prints, photography prints, and related wall art products. Some prints may be available framed or unframed, depending on the product options shown at checkout.

We do our best to represent each artwork and product accurately. However, colors, contrast, texture, and overall appearance may look slightly different on your screen than they do in person. This can happen because screens, brightness settings, and device displays vary.

Print sizes, paper types, framing options, and product details will be shown on each product page where applicable. Please review these details carefully before placing your order.

We may update product descriptions, images, prices, or availability from time to time. We may also discontinue artwork, print sizes, frame options, or other product options at any time.

Because many of our prints are made to order, please make sure you choose the correct artwork, size, frame option, and shipping address before completing your purchase.

Section 3 - Orders

When you place an order with Lavi Dou Gallery, you are making an offer to purchase the selected product or products. We reserve the right to accept or decline an order for any reason, including suspected fraud, payment issues, inventory or production limitations, incorrect pricing, or issues with shipping availability.

Your order is accepted once we confirm it and begin processing it. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted or sent into production, we may not be able to cancel or change it, especially for made-to-order prints.

If we need to cancel, decline, or change an order, we will try to contact you using the email address, billing address, or phone number provided at checkout.

Returns and exchanges are handled according to our Refund Policy.

Your purchases are intended for personal or household use and not for commercial resale, unless we have given written permission.

Section 4 - Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for your order will be the price shown at the time you place the order and will appear in your order confirmation.

Unless clearly stated otherwise, product prices do not include taxes, customs duties, or import fees. Lavi Dou Gallery currently offers free shipping on all prints, but international taxes, duties, or local fees may still apply depending on your location.

From time to time, we may offer promotions, discounts, or special offers. These promotions may have their own terms and conditions. If there is a conflict between a promotion’s terms and these Terms of Service, the promotion terms will apply.

You agree to provide current, complete, and accurate purchase and payment information. You also agree to keep your account and contact information up to date so we can complete your order and contact you if needed.

By placing an order, you confirm that you are authorized to use the payment method provided and that the payment information is accurate.

Section 5 - Shipping and Delivery

Most Lavi Dou Gallery prints are produced and shipped through trusted print and fulfillment partners. Production and delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, weather, holidays, or other events outside our control.

Once an order has been shipped, delivery is handled by the carrier. If your package is delayed, missing, or marked as delivered but not received, please contact us and we’ll do our best to help you look into it.

Please make sure your shipping address is correct before placing your order. If an order is returned, delayed, or lost because the address provided was incorrect or incomplete, additional production or shipping costs may apply.

Shipping questions are handled according to our Shipping Policy.

Section 6 - Intellectual Property

All content on the Lavi Dou Gallery website, including artwork images, photographs, text, graphics, logos, product descriptions, videos, designs, layout, and branding, belongs to Lavi Dou Gallery, our artists, our licensors, or our service providers.

Buying a print does not give you ownership of the copyright or intellectual property rights in the artwork. Your purchase gives you the right to enjoy the physical print for personal use.

You may not copy, reproduce, distribute, modify, sell, resell, publicly display, publish, download, store, or use any artwork, image, product photo, logo, design, or website content without written permission from Lavi Dou Gallery or the appropriate rights holder.

You may not use Lavi Dou Gallery’s name, logo, branding, product names, artist images, artwork images, slogans, or designs without written permission.

All rights not expressly granted are reserved by Lavi Dou Gallery and the applicable artists or rights holders.

Section 7 - Optional Tools

Our website may include access to third-party tools, apps, features, or services. These may include tools related to checkout, payment, product display, reviews, analytics, email, customer support, or other website features.

These third-party tools are provided “as is” and “as available.” We do not control all aspects of these tools and are not responsible for how they operate.

Your use of any optional third-party tools is at your own discretion. Please review the terms and policies of any third-party provider where applicable.

We may add new features, tools, or services in the future. Any new features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

Our website may include links to third-party websites, services, artist pages, payment providers, social media platforms, or other outside resources.

We are not responsible for the content, accuracy, privacy practices, or policies of third-party websites. If you choose to visit a third-party site, you do so at your own risk.

Any concerns about third-party products, services, websites, or content should be directed to the third party.

Section 9 - Relationship with Shopify

Lavi Dou Gallery is powered by Shopify, which allows us to operate our online store and provide our services to you.

However, any purchase you make through our store is made directly with Lavi Dou Gallery. By using our website, you acknowledge that Shopify is not responsible for sales between you and Lavi Dou Gallery, including any issue, injury, damage, or loss related to products purchased from us.

You release Shopify and its affiliates from claims, damages, and liabilities related to your purchases and transactions with Lavi Dou Gallery.

Section 10 - Privacy Policy

Any personal information we collect through our website is handled according to our Privacy Policy, which can be viewed here: [LINK].

Because our website is hosted by Shopify, Shopify may also collect and process certain information related to your use of the website in order to provide and improve the services. Shopify’s own privacy policy may also apply.

By using our website, you acknowledge that you have read our Privacy Policy and understand that your information may be shared with Shopify and other trusted service providers as needed to process orders, manage payments, fulfill shipments, provide customer support, and operate the website.

Section 11 - Feedback, Reviews, and Submissions

If you submit feedback, reviews, comments, photos, ideas, suggestions, or other content to us, you allow Lavi Dou Gallery to use, reproduce, publish, display, and share that content for business purposes, including improving our services and promoting our website, products, artists, and customer experience.

For example, we may use a customer review or submitted photo on our website, social media, email marketing, or promotional materials.

By submitting content, you confirm that you own the content or have the right to share it, and that it does not violate the rights of another person or business.

We are not required to keep feedback confidential, pay for feedback, publish feedback, or respond to feedback.

We may remove or edit content that we believe is unlawful, offensive, misleading, abusive, inappropriate, or in violation of someone else’s rights.

Section 12 - Errors, Inaccuracies, and Omissions

Sometimes our website may contain errors, inaccuracies, or omissions related to product descriptions, artwork details, pricing, promotions, availability, shipping times, or other information.

We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been placed.

If an error affects your order, we will do our best to contact you and resolve the issue fairly.

Section 13 - Prohibited Uses

You may use our website only for lawful purposes.

You agree not to use the website or services:

  • for any unlawful, fraudulent, or harmful purpose
  • to violate any law, rule, or regulation
  • to infringe on our intellectual property rights or the rights of artists, partners, or third parties
  • to copy, scrape, download, reproduce, or exploit artwork, images, product listings, website content, or designs without permission
  • to harass, abuse, insult, defame, threaten, or harm any person
  • to submit false or misleading information
  • to upload or transmit viruses, malware, or harmful code
  • to spam, phish, scrape, crawl, or use automated systems to access the website in a way that is not permitted
  • to interfere with the security or normal operation of the website
  • to impersonate another person or business
  • to use the website in a way that harms Lavi Dou Gallery, our artists, Shopify, our customers, or our service providers

We may suspend, restrict, or terminate your access to the website if we believe you have violated these Terms.

Section 14 - Automated Tools and Agents

This section applies if you use any software, bot, crawler, scraper, AI agent, automated assistant, or similar tool to access or interact with our website.

Automated tools may not access, use, copy, scrape, download, or interact with our website unless they follow our posted rules, technical restrictions, and applicable law.

Any automated tool must clearly identify itself and must not hide or misrepresent its activity as human activity. Automated tools may not bypass security features, CAPTCHA systems, rate limits, access restrictions, robots.txt rules, or other controls we use to protect the website and our content.

We may block, limit, or restrict automated access to our website at any time.

Section 15 - Termination

We may suspend or terminate your access to the website or services at any time if we believe you have violated these Terms or used the website in a harmful or unlawful way.

You will remain responsible for any amounts owed up to the date of termination.

Sections related to intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, governing law, privacy, and any other sections that should reasonably survive termination will continue to apply after termination.

Section 16 - Disclaimer of Warranties

The information on our website is provided for general information and shopping purposes. While we do our best to keep information accurate and helpful, we do not guarantee that all website content will always be complete, current, or error-free.

Except where expressly stated by Lavi Dou Gallery, our website, services, and products are provided “as is” and “as available.”

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

We also do not guarantee that every print will look exactly the same as it appears on your device screen. Differences in screen settings, lighting, paper, framing, and production processes may affect the final appearance.

Some jurisdictions do not allow certain warranty limitations, so parts of this section may not apply to you.

Section 17 - Limitation of Liability

To the fullest extent allowed by law, Lavi Dou Gallery, our partners, artists, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates will not be liable for any indirect, incidental, special, punitive, or consequential damages.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or other similar damages arising from your use of the website, your purchase of products, or your reliance on information provided through the website.

Nothing in these Terms limits liability where the law does not allow such limitation.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Lavi Dou Gallery, Shopify, our affiliates, partners, artists, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses, including reasonable attorneys’ fees, arising from:

  1. your breach of these Terms of Service
  2. your violation of any law or third-party rights
  3. your misuse of the website or services
  4. your unauthorized use of our artwork, images, branding, or content

We will notify you of any claim where possible. We may control the defense and settlement of the claim, and you agree to cooperate with us in defending against any such claim.

Section 19 - Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforced to the fullest extent allowed by law.

The unenforceable portion will be considered separate from these Terms, and the remaining sections will continue to be valid and enforceable.

Section 20 - Waiver; Entire Agreement

If we do not enforce a right or provision in these Terms, that does not mean we have waived that right or provision.

These Terms of Service, along with any policies or rules posted on our website, make up the entire agreement between you and Lavi Dou Gallery regarding your use of the website and services.

Any unclear wording in these Terms will not automatically be interpreted against the party that drafted it.

Section 21 - Assignment

You may not transfer, assign, or delegate these Terms or any of your rights or responsibilities under them without our written permission.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law

These Terms of Service and any separate agreements between you and Lavi Dou Gallery will be governed by and interpreted according to the laws of the jurisdiction where Lavi Dou Gallery is headquartered.

You and Lavi Dou Gallery agree to the venue and personal jurisdiction of the federal, state, or territorial courts located in that jurisdiction.

Section 23 - Headings

The headings used in these Terms are included for convenience only. They do not limit or affect the meaning of the Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of these Terms of Service on this page at any time.

We may update, change, or replace parts of these Terms by posting updates on our website. When required by law, we will notify you of material changes.

Your continued use of the website after changes are posted means you accept the updated Terms.

Section 25 - Contact Information

Questions about these Terms of Service can be sent to:

Lavi Dou Gallery
Email: lavidougallery@gmail.com
Business Address: Silver Spring, MD, United States