Shipping is free on all Lavi Dou Gallery prints.

Whether you order a framed or unframed print, there's no added shipping cost at checkout.

Taxes, customs duties, and import fees may still apply on international orders, depending on your location.

Most artwork orders take 2–3 business days to produce before they are shipped.

Many of our prints are made to order. The 2–3 day window covers printing, quality checks, and careful packing before your artwork ships.

Shipping time depends on your location, but typical estimates are:

USA and Canada: 4–6 business days
Europe and UK: 3–5 business days
Australia: 4–14 business days
Japan: 6–8 business days
International: 10–20 business days

These are estimates, not guarantees. Delivery times may vary because of customs, carrier delays, holidays, weather, or other shipping issues outside our control.

For international orders, customs duties, import taxes, or additional local fees may apply.

These charges are set by your country's customs office, not by Lavi Dou Gallery. Rules vary by country — if you're unsure about extra fees, check with your local customs office.

If your artwork hasn’t arrived yet, please try these quick checks first:

• Check your shipping confirmation email to make sure the delivery address is correct.
• Use your tracking link to view the latest carrier update.
• Ask your local post office or delivery carrier if they’re holding the package.
• Check with neighbors or building management in case the package was left nearby.

If the address was correct and you still can’t locate your package, contact us with your order number and we’ll help you look into it.

Please double-check your shipping address before placing your order.

If your order is returned, delayed, or lost because of an incorrect or incomplete address, replacement may require additional production or shipping costs.

If you notice a mistake after placing your order, contact us right away. We’ll do our best to help, but once an order is already in production or has shipped, we may not be able to make changes.